Returns & Exchanges

1. RETURNS & EXCHANGES. For items purchased online, returns and exchanges are accepted within 14 days of the delivery date. To initiate a return or exchange, please contact us at nolachix2022@gmail.com to obtain a return authorization. Be sure to include the item(s) order number and your reason for the return or exchange. Returns or exchanges that are shipped without authorization will not be accepted. Please allow up to 10 business days for your refund to be processed once we receive your return item(s). Please allow up to 10 business days for your exchange item(s) to be shipped.

2. RETURN SHIPPING. Return shipping on item(s) that are being returned/exchanged for other reasons will be paid for by the customer.

3. ELIGIBLE ITEMS. The following: used item(s) are not eligible for return/exchange. We reserve the right to refuse any return/exchange at management’s discretion, if the item being returned/exchanged does not meet the criteria set forth within this policy.

4. CONDITION OF ITEMS. Except for item(s) that were damaged when purchased, items may be “open box” but must be unused, undamaged, and complete with all original packaging.

5. FORM OF PAYMENT. Refunds, if issued, will be issued in the original form of payment minus shipping and handling fees unless otherwise stated. If the original form of payment is unavailable, store credit may be issued at our discretion.

If you have any questions about this return policy, please contact us at no1achix2022@gmaiJ.com